Can’t Turn Off 2FA on Mac Safari without Authy… and Authy 1P account gone.

Question

A few days ago I enabled 2FA using Authy. It work fine until today.

Today, I tried to open 1Password and for some reason the 1Password account is missing on the Authy app. It has disappeared.

So I am trying to disable the 2FA requirement, but I am unable to log into my 1Password online browser access without the Authy codes. Seems like a Catch-22.

How do I turn off the browser 2FA requirement without an Authy code?

Please note that I can still access all of my 1Password data inside the iOS apps.

Any suggestions? Thank you!

1Password Version: 8.9.11
Extension Version: Not Provided
OS Version: Mac OS 13.1
Browser:_ Safari 16.2

steph_giles · Answer

Hey @branlaw,

I'm sorry you are having trouble accessing your 1Password.

If you still have access to your 1Password app can you try the steps here to disable 2FA: Turn on two-factor authentication for your 1Password account.

Let us know how you get on!

Answer

That worked. Thank you!

Forum Discussion

Can’t Turn Off 2FA on Mac Safari without Authy… and Authy 1P account gone.

Recent Discussions

Browser extension 8.10.68.14 bugs

How to use Google Pay instead of 1Password payment card numbers to support virtual cards

United health care autofill issue

DuckDuckGo email alias integration

Issue: Account Owner Permissions & Vaults