Forum Discussion

siplhium's avatar
siplhium
Dedicated Contributor
3 years ago

Can 1P please ignore code fields for 2FA via text?

For better or for worse, a lot of sites use, or offer to use, texting for 2FA codes. Is there some way to tell 1P to ignore these? The 1P icon is always there, and 1P is always offering suggestions....
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey siplhium

Thank you for this, I'm sorry for the trouble.

Can you possibly send over the page structure using the steps below so we can file an issue with our development team so we can look to make improvements in a future update, here's how:

  1. Navigate to the page with the filling issue.
  2. Right click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Attach the downloaded .json file to an email addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.

In the meantime, I know it's not ideal but hitting the ESC key on your keyboard will quickly dismiss this prompt from the 2FA field so you are able to fill the code received via text.

Thanks very much!