Hello @Kimbals,
Thanks for your message.
Is it possible to download a complete backup copy of all my 1Passord data, in case I ever loose access?
The Emergency Kit is provided with 1Password accounts and includes a place to record your password on it. This way you always have access to your account credentials. If you lose your Secret Key or account password, we cannot restore it for you or help you recover your account.
Get to know your Emergency Kit
It is greyed out.
Exporting your data is certainly an option, but the exported .1PUX or .CSV files are unencrypted so long as they outside of 1Password.
I like to help investigate why the Export option is greyed out while signed in to the 1Password 8 for Windows. As first step, please ensure you have your Emergency Kit at hand and follow this guide to Sign out of the 1Password app. Then sign back in using the emergency kit see if this helps.
If you continue to have difficulties, I'd like to ask you to create a diagnostics report from your Windows PC:
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!