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Former Member's avatar
Former Member
4 years ago

can log into mobile but not desktop

I just bought new laptop and cannot log into 1Password. I am logged in on a mobile device and have my Security Key , Master Password and code The Password that is revealed does not work Plea...
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Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
4 years ago

Hello @JHM56,

I am sorry for the inconvenience. To avoid sharing important personal information here, please send us an email here:support+forum@1password.com and we will get to you quickly.