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RogueScholar1's avatar
RogueScholar1
New Member
2 days ago

Can only create a new identity in android app

I've downloaded a new app, First Alert by Resideo. I'm creating a new account through the app. There isn't an option to create it on their website. When I get to the password field, my saved Identiti...
android
1P_Gem's avatar
1P_Gem
Icon for Moderator rankModerator
2 days ago

Hi RogueScholar1​, welcome to the Community!

This sounds like it might be a known issue where identity items are suggested for password fields when identity form fields appear on the same page as login fields.

To help confirm, could you let me know whether there are any identity fields (such as name, address, or phone number) visible on the same page as the password field?

Issue=ME-201