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Forum Discussion
Cannot connect to browser
After recent update I am unable to connect to the 1 Password extension in either Firefox or safari. I have entered text into terminal as suggested but still can not connect.
1P_Tommy
Moderator
ModeratorIf you've not emailed us please do so. My colleagues are gathering data on users experiencing this.
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
markbot A link to this thread:
https://1password.community/discussion/comment/667144/#Comment_667144Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
