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Former Member
3 years agoCannot connect to browser
After recent update I am unable to connect to the 1 Password extension in either Firefox or safari. I have entered text into terminal as suggested but still can not connect.
Former Member
3 years ago@JRok77 @dkav thanks for trying that out and for letting me know about it. I have good news and bad news. The good news is that our developers have a fix for the known issue that I mentioned. The bad news is that the fix is not publicly available. However, that should change soon!
For me to determine if you are indeed running into this issue, would you please send our Support team a diagnostics report: https://support.1password.com/diagnostics?
You can attach the diagnostics to an email message addressed to mailto:support+forum@1password.com. With your email please include:
- A link to this thread: https://1password.community/discussion/135815/cannot-connect-to-browser#latest
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!