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Forum Discussion
armandzwan
2 years agoNew Contributor
Cannot enable Touch ID of macOS app
I have searched this forum, but could not find this exact problem.
When I try to enable Touch ID in the preferences, the checkbox briefly gets checked, but directly unchecked again.
I did try t...
armandzwan
2 years agoNew Contributor
kevin_li I might be on to something:
I openend the 1Password Mac app. (it is locked, asking for the password, no Touch ID possible)
Without entering the password, I openend the settings. You can see the Touch ID option greyed out, because 1Password is not unlocked.
Went back to the main 1Password view (leaving the settings view open), entered the password to unlock 1Password, and then I could enable the touch ID option in settings.