Forum Discussion

David_'s avatar
David_
New Contributor
4 years ago

Cannot find new login

I've recently created a new login with 1password but subsequently could not find it anywhere in the app(??) It seemed to have completely disappeared even when using the search function. I eventually ...
browser extension
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi David_,

Sorry to hear you experienced this, though I'm glad you were able to utilize the password generator history. It certainly doesn't sound like intended behaviour. Typically in your browser, after selecting your generated password, you'll get a pop up to confirm the details of the login you're creating:

From here you could add/edit any details and then click Save.

Can you confirm that these were the steps you took? I'd also be curious to know if this has happened on multiple occasions and, if so, which websites you've been experiencing this on.

Looking forward to your reply!