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Neale's avatar
Neale
New Contributor
23 days ago
Solved

Cannot import Bitwarden vault.

I am new to 1Password and am attempting to import vault Data from Bitwarden to 1Password.  The instructions have been followed to the letter but each time I get the same error.

"Your import failed  1Password couldn't import the data.  The file maybe of the wrong format."

I have also tried using encrypted json files and get the same error.  The json file has been checked using a json validator.

Can anyone advise me what I could be doing wrong please?  Thanks.

  • Thanks for your suggestions.

    I tried the 1Password Chatbot which gave me a slightly more detailed step by step of the process which worked.

    The main problem was the PW I was using for the json vault file which I thought was the vault PW.

3 Replies

    • Neale's avatar
      Neale
      New Contributor

      Thanks for your suggestions.

      I tried the 1Password Chatbot which gave me a slightly more detailed step by step of the process which worked.

      The main problem was the PW I was using for the json vault file which I thought was the vault PW.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        I'm glad that you were able to get things working, thanks for sharing the solution with the community! 

        -Dave