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Former Member's avatar
Former Member
4 years ago

Cannot input 2fa in login page

I use the broswer to login in and jump back to app

click the password and show the 2fa input field

but i click the input field, it is no response.

i try to click the keyboard and it not work.

now i cannot login in the 1password 8 in windows

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: windows 10 21h1

betas

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  • Former Member's avatar
    Former Member
    4 years ago

    same issue here (MacOS) with 1P 8.2.2

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @IamJerry, sorry to hear about this issue. I'd love to follow up on this in detail for you. Can you send a quick email to support+windows@1password.com with a link to this conversation? That way we'll know it's you and I can start checking out what the specific cause might be. Thanks for letting us know about the problem! ðŸ›