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Former Member's avatar
Former Member
4 years ago

Cannot install Safari extension

Hi,

I am using 1Passoword 8 Early Access and was trying to install 1Password for Safari on my new Mac. I have installed version 2.1.3 of 1Password for Safari but cannot get Safari to add the extension.

After I open 1Password for Safari I see the window that explain how to add it to Safari but clicking "Open Safari Preferences" does not open Safari. Somehow it does not find my Safari or something else is causing this...

I have successfully installed 1Password for Safari on my old MacBook and my work MacBook so I do not know why it does not work on my new Mac.

Thanks for your help in advance.


1Password Version: 8.4.0
Extension Version: 2.1.3
OS Version: 12.0.1

16 Replies

  • Former Member's avatar
    Former Member

    @JohnnyFJohnsson:

    Thank you for the clarification! If you open Safari Preferences manually and go to the Extensions tab, do you see the extension in the list there? If you do, can you enable it by clicking on the checkbox next to it?

  • Former Member's avatar
    Former Member

    @ag_ana Sorry. I did not make that clear. I tested if a completely different extension works with my Safari. In this case I tested with the DuckDuckGo Privacy Essentials extension and that correctly opened the Safari settings and installed.

    The 1Password extension does not open my Safari when I click on "Open Safari Preferences" and therefore does not install. But I do not understand why. On my work MacBook the same 1Password for Safari extension version does correctly open my Safari, is installed and confirmed working.

    So I assume it has to do something with my new Mac but removing the Safari extension and re-downloading it did not help. Do you have any other tips?

  • Former Member's avatar
    Former Member

    @JohnnyFJohnsson:

    In your previous post you wrote this:

    I just tested another Safari extension I have installed and this one does correctly open Safari Settings after I click on "Open Safari Peferences".

    So I understood that things were working for you now, but your latest message suggests otherwise. Can you confirm?

  • Former Member's avatar
    Former Member

    Hi @ag_ana,

    thanks for the reply and the link. I am using that version of the extension but it does not work.

  • Former Member's avatar
    Former Member

    @JohnnyFJohnsson:

    Thank you for the update :+1:

    In case someone else stumbles upon this discussion, the Safari extension that works with 1Password for Mac 8 Early Access is https://apps.apple.com/app/1password-for-safari/id1569813296.

  • Former Member's avatar
    Former Member

    I just tested another Safari extension I have installed and this one does correctly open Safari Settings after I click on "Open Safari Peferences".