Forum Discussion

greg30577's avatar
greg30577
New Contributor
2 years ago

Cannot obtain 1Password Extension for Safari

Using IP 8 on a Mac. Group license if that makes a difference. Have been at this for almost two hours. Cannot find a way to get the 1P extension for MacOS Safari. Going through the 1P app, going thro...
browser extension
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi greg30577

It looks like you're running macOS Monterey, and sometimes the Safari extension doesn't appear correctly because of something happening in that operating system. Try the following:

  1. Open and unlock the main 1Password app.
  2. Click the Help menu > Troubleshooting > Fix Missing Safari Extension.

Then, 1Password should appear in Safari preferences. This is something that got fixed in macOS Ventura so if you can upgrade macOS to a more current version, I'd definitely recommend it.

Give that a try and let me know how you get on. I'll be here if you need further help. :)

— Grey