Forum Discussion

barryg's avatar
barryg
New Contributor
1 month ago
Solved

Cannot open 1password after upgrade to Tahoe on iMac

I can't open 1password since I upgraded to Tahoe on my iMac or in Safari extension. I can't open it in chrome extension. How do I fix this?
browser extension
macos
  • barryg's avatar
    barryg
    1 month ago

    Thank you for your reply and suggestions period I had already restarted the computer a couple times. I opened activity monitor, search 1password and there were three processes open. When I click on the X which is now surrounded by a circle in Tahoe instead of an octagon, nothing happens. The processes remain open.

    But now a few hours later I tried using 1password in safari and it worked and then I opened the main application and it worked. And activity monitor shows quite a number of processes open.

    So thank you very much

Trevor_1P's avatar
Trevor_1P
Icon for Moderator rankModerator
1 month ago

Hi barryg​,

I'm sorry you're experiencing an issue opening 1Password after updating your device. Could you first confirm what version of the 1Password app you have installed on your device? Additionally, could you let us know any error messages or describe what you're seeing when trying to open 1Password?