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Forum Discussion
barryg
1 month agoNew Contributor
Cannot open 1password after upgrade to Tahoe on iMac
I can't open 1password since I upgraded to Tahoe on my iMac or in Safari extension. I can't open it in chrome extension. How do I fix this?
- 1 month ago
Thank you for your reply and suggestions period I had already restarted the computer a couple times. I opened activity monitor, search 1password and there were three processes open. When I click on the X which is now surrounded by a circle in Tahoe instead of an octagon, nothing happens. The processes remain open.
But now a few hours later I tried using 1password in safari and it worked and then I opened the main application and it worked. And activity monitor shows quite a number of processes open.
So thank you very much
1P_Gem
Moderator
1 month agoHi barryg, thanks for getting back to us!
If you haven't already, could you try a full restart of your Mac to see if that gets things working?
Alternately, if you'd prefer not to restart right now, could you try the steps below:
- In the Finder, click the Go menu and select Utilities.
- Open Activity Monitor.
- In the search box in the top-right corner, type 1Password.
- For each 1Password process in the list, click on it, then click the stop button (an X in an octagon) in the toolbar and choose Force Quit.
- If you can't see the stop button, try making the Activity Monitor window larger.
- Once the list is empty, wait a few seconds, then try to reopen 1Password.
Let me know how this goes!
barryg
1 month agoNew Contributor
Thank you for your reply and suggestions period I had already restarted the computer a couple times. I opened activity monitor, search 1password and there were three processes open. When I click on the X which is now surrounded by a circle in Tahoe instead of an octagon, nothing happens. The processes remain open.
But now a few hours later I tried using 1password in safari and it worked and then I opened the main application and it worked. And activity monitor shows quite a number of processes open.
So thank you very much