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Former Member's avatar
Former Member
3 years ago

Cannot unlock 1Password 8 with closed lid and Touch ID

When my MacBook lid is closed, I cannot unlock 1Password. It shows only a loading animation next to the password input. I need to close 1Password, open the lid, unlock 1Password with Touch ID, and th...
macos
Former Member's avatar
Former Member
3 years ago

I think I figured it out how 1Password 8 got into this bad state. I had TouchID unlock enabled, and working.

Then I noticed that with the MBP lid closed it wouldn't prompt me for Apple Watch unlock, like it did on the iMac. It was because in System Preferences / Security I didn't have the "Use your Apple Watch to unlock apps and your Mac" turned on. Once I turned it on, 1P8 started to spin for-it-feels-like-forever every time it needed to unlock, it was waiting for a Watch unlock that never started.

It never started because in 1P8 own's Preferences the Apple Watch unlock was turned off:

Turning it on fixed the issue, I do get a prompt to unlock with my Watch.

Something is causing the UI to think there is a Watch unlock attempt going on when the System Preferences is on but the 1P8 own preference is off.