Forum Discussion
Hello @trevtoolong
I’m sorry about this issue you’ve encountered while launching the 1Password for Windows app. Happy to help resolve this for you.
Thanks for providing those logs.
In order to determine what may be going wrong, I'll need a full set of logs from your system. These should help us track down the specific cause. Here's how you can get that information to us:
Sending 1Password Logs
1. Look for the Windows search bar in the lower-left corner of your screen (where it says "type here to search")
2. Copy and paste the following into the Windows search bar: %localappdata%\1Password\logs. Then hit Enter.
3. Select everything in this folder, and then right-click and choose Send to > Compressed (zipped) folder
With that, you'll have a tidy little zip file containing all the logs you see.
Then, attach that zip file to an email message addressed to support+windows@1password.com.
With your email please include:
A link to this thread: https://1password.community/discussion/134606/cant-access-1password-8-desktop-or-browser-exits-without-error#latest
Your forum username:@trevtoolong
We'll look forward to hearing from you!
Jermaine