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a35chylu5's avatar
a35chylu5
New Contributor
2 years ago

Can't access information in Google Password Manager?

Can use 1password browser extension for new information but can't access Google Password Manager (GPM) information. Can see the username and ****** but GPM no longer prompts to unlock. Tried to download password file but again it doesn't prompt to allow for this to happen. Can still access passwords on phone. Any thoughts?

Many thanks.

1Password Version: 8.10.33 (81033001)
Extension Version: 2.24.2
OS Version: Windows 10 Enterprise Version 10.0.19045 Build 19045
Browser: Chrome Version 125.0.6422.112 (Official Build) (64-bit)

browser extension
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access information in Google Password Manager?","id":"message:105441","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:105441","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:5375"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:105441"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:105441"},"body":"

Can use 1password browser extension for new information but can't access Google Password Manager (GPM) information. Can see the username and ****** but GPM no longer prompts to unlock. Tried to download password file but again it doesn't prompt to allow for this to happen. Can still access passwords on phone. Any thoughts?

\n\n

Many thanks.

\n\n
\n\n

1Password Version: 8.10.33 (81033001)
\nExtension Version: 2.24.2
\nOS Version: Windows 10 Enterprise Version 10.0.19045 Build 19045
\nBrowser: Chrome Version 125.0.6422.112 (Official Build) (64-bit)

","body@stringLength":"620","rawBody":"

Can use 1password browser extension for new information but can't access Google Password Manager (GPM) information. Can see the username and ****** but GPM no longer prompts to unlock. Tried to download password file but again it doesn't prompt to allow for this to happen. Can still access passwords on phone. Any thoughts?

\n\n

Many thanks.

\n\n
\n\n

1Password Version: 8.10.33 (81033001)
\nExtension Version: 2.24.2
\nOS Version: Windows 10 Enterprise Version 10.0.19045 Build 19045
\nBrowser: Chrome Version 125.0.6422.112 (Official Build) (64-bit)

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Can't access information in Google Password Manager?","moderationData":{"__ref":"ModerationData:moderation_data:105442"},"body":"

Hello a35chylu5! 👋

\n\n

I'm sorry that you're running into trouble with passwords in your browser. Using two different password managers in the same browser can lead to a variety of issues and I recommend that you migrate all of your items to 1Password before turning off the built-in password manager:

\n\n\n\n

Let me know if you run into any issues. 🙂

\n\n

-Dave

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