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Former Member's avatar
Former Member
3 years ago

cant activate biometric unlock in Samsung S22

Wife has a new Samsung S22+ and cannot activate "Use Biometric Unlock" in the 1password 8 android app. Face unlock has been setup. Fingerprint is useless with the onscreen fingerprint scanner so that is not used. Android version is 13

1Password Version: 8
Extension Version: Not Provided
OS Version: Android 13
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=cant%20activate%20biometric%20unlock%20in%20Samsung%20S22

android

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  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @merlec92, thanks for writing in.

    To use face unlock, 1Password requires devices to use Google's native Biometric framework as well as use strong encryption. On the majority of Android devices, face unlock is considered a "weak" biometric factor. This is due in part to the fact that most Android devices do not have IR or depth sensing cameras to scan facial biometry. Without that, a photo or video could trick biometric unlock. To clarify, many devices have a facial scanner, but may not support Google's native Biometric framework as well as support strong encryption.

    If fingerprint unlock is unavailable, one option would be to extend the Auto-Lock on Exit interval from Settings > Security. After extending that interval you can open 1Password with your account password and leave it running in the background. Until that interval ends, 1Password is locked, closed completely or your device restarts, you can Autofill and reopen the app without your password.