Forum Discussion

Former Member's avatar
Former Member
4 years ago

Can't add an Account secured with 2FA

When I try to add my professional account to 1password 8 I'm asked to enter the 2FA code but there is no input :(


1Password Version: 8.2.2
Extension Version: Not Provided
OS Version: Not Provided

5 Replies

  • Former Member's avatar
    Former Member

    That is great to hear :)

  • Former Member's avatar
    Former Member

    Indeed it is working than you :)

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi @leomartin, our apologies for this - you have encountered a known issue, in which the 2FA prompt doesn't appear properly for non-English language settings. Is it possible for you to change the language to English for just this part of the process?

    This issue is definitely a priority for us, though. Thank you for letting us know that you encountered it!

    ref: dev/core/core#10149

  • Former Member's avatar
    Former Member

    That is exactly what I did

  • @leomartin

    What exact steps did you take to add your account to 1Password 8?

    If you attempt to add your account using the steps outlined here, does it work?