Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

can't autofill in Arc

Problem: autofill not working at all. * It used to not be a problem 1+ months ago, so not sure if it's 1P or Arc that introduced the issue. * I've attached the test result on the test website to ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Thank you for getting back to me @pureshade.

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!