Forum Discussion

klammer's avatar
klammer
New Contributor
3 months ago

Can't close "save login" popup

On Safari, when 1P is not unlocked, it pops up a message saying “Save login,” prompting me to unlock 1P.

No matter how many times I click the “X,” the popup will not close.  It is somewhat annoying as the screen blocks navigation on the webpage.  This happens on multiple webpages that I am trying to use.  

I have:

1Password for Mac 8.11.20
macOS 12.7.6
Safari 17.6

Any ideas on how to resolve?

Thanks!

1password.com

2 Replies

  • mleipe's avatar
    mleipe
    New Contributor
    3 months ago

    I have the same problem as RichVan above, and yes, it is very annoying as the pop-up will, for example, cover up the "logout" button for my on-line banking website such that I can't log out of it.

    macOS Monterey 12.7.6, Safari 17.6, 1Password for Mac 8.11.22.

    I'm on the verge of disabling the 1Password extension for Safari.

  • RichVan's avatar
    RichVan
    New Contributor
    3 months ago

    I'm having the same trouble. I'm on Sonoma (14.6.1) and have the latest versions of Safari and 1Password for Mac. I've uninstalled and reinstalled the 1Password extension. Still the problem persists. The unclosable 1Password window often obscures key parts of the webpage that are next steps in completing a process. Very problematic. Popup will only go away when the next web page loads (hopefully with no fillable forms).