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felipe_123's avatar
felipe_123
New Member
1 hour ago

Documents can not be shared

Starting yesterday I can not share items that include files or documents. When I try to get a link to share the item I get an error like the one in the screenshot (Documents can't be shared. To share a Document, you'll need to use a shared vault.

Notice that my goal is to be able to share this document with people outside my team so using a shared vault as suggested is not an option. 

Sharing documents worked just fine up until yesterday when I started seeing this error. 

I'm using a Business plan and I have confirmed document and attachment sharing is allowed in our policies. 

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