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Forum Discussion
Former Member
3 years agoCan't "confirm" subscription through Google Play
I subscribed to 1pass through Google Play, canceled it, then changed my mind and resubscribed again but now I seem to be stuck... Google Play wants me to "confirm" my subscription by opening the app...
1P_Timothy
Community Manager
3 years agoHi @casino100, thanks for writing in. I'm sorry there has been an issue re-subscribing! As this question relates to a subscription, we won't be able to go into any detail here on the forum, I'd like to ask you to reach out to us directly via email at support@1password.com so we can help resolve them. Please include a brief description of the issue.
After emailing in, you'll receive a reply from BitBot, our automated responder, with a Support ID that looks something like [#ABC-12345-678]. You can post that here so I can help make sure your message gets to the right place. If you've already contacted us via email, lets continue the conversation there. Thanks again!