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Forum Discussion
Former Member
4 years agoCan't create new items in 1Password7 on new MacBook Air
I'm on a new MacBook Air with 12.2.1.
1Password's latest version 7.9.3
For some reason, it no longer allows me to add new content to 1Password.
When I create a new item, enter the data, and click "save", the new item disappears and is not saved into the vault.
This only happens with my M1 MacBook Air. My 2019 MacBook Pro works fine as do all my mobile devices.
Is this an issue with the M1? Anyone else experience this? I cannot find an answer online anywhere but figure i cannot be alone.
PS. I can edit existing items just fine. Only cannot create new.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
4 Replies
- 1P_Dave
Moderator
@ScottHouston
I'm happy to hear that everything is working again. 😊
- Former Member
Good point and yes, i'm updated! Thank you.
- 1P_Tommy
Moderator
@ScottHouston
You mentioned 12.2.1. I'd also like to mention that Apple released various updates recently. If you have not updated your device now would be a great time to do that, as there were some very important security fixes included. 12.3.1 (Monterey) are available.
Apple Support - Keep your Mac up to date, - Update your iPhone, iPad, or iPod touch, - Update your Apple Watch, - Security Updates
Please let us know if you encounter the issue again. We'd like to help.
- Former Member
No answer, but I un-installed, and deleted all data. Re-installed and it's ok now. Who knows why. Weak-sauce, but it is what it is.