Forum Discussion

Former Member

3 years ago

can't enter information in 1Password on iPhone 14

Just bought a new iPhone 14. Entered many password categories with no problem. Came back to continue, when I clicked to enter master pw, got a flashing cursor but could not enter a code. I double ...

ios

1P_Dave

Moderator

3 years ago

Hello @ronmathieu! 👋

I'm sorry that you're having trouble using 1Password on your new iPhone. Are you trying to unlock the main 1Password app from your home screen? Or are you trying to fill a password into Safari or another app?

To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:

Take a screenshot on your iPhone

Make sure that nothing sensitive is visible in the screenshot.

-Dave

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can't enter information in 1Password on iPhone 14

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