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tracymckirgan
3 years agoNew Contributor
Can't find profile page
New user. How do you get to the profile page? The online documentation says "To get started, sign in to your account on 1Password.com. Click your name in the top right and choose My Profile." But when I sign in the page that comes up has my name in the top middle and when I click on it there is no option to go to the profile page. Is there some detailed documentation somewhere on using 1password?
1Password Version: 1Password for Windows 8.9.12
Extension Version: Not Provided
OS Version: Windows 10
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=New%20user.%20%20How%20do%20you%20get%20to%20the%20profile%20page%3F%20%20The%20online%20documentation%20says%20%22To%20get%20started%2C%20sign%20in%20to%20your%20account%20on%201Password.com.%20Click%20your%20name%20in%20the%20top%20right%20and%20choose%20My%20Profile.%22%20%20But%20when%20I%20sign%20in%20the%20page%20that%20comes%20up%20has%20my%20name%20in%20the%20top%20middle%20and%20when%20I%20click%20on%20it%20there%20is%20no%20option%20to%20go%20to%20the%20profile%20page.%20%20Is%20there%20some%20detailed%20documentation%20somewhere%20on%20using%201password%3F
3 Replies
- AliH1P
1Password Team
Thanks for the assist DenalB!
Hey tracymckirgan, we definitely have documentation on how to use 1Password on our support site. Here are some links that you may find helpful:
- Our Getting Started with 1Password guide
- Get to know 1Password for Windows
- Learn how to save, fill and change your passwords
If you have any questions or encounter any issues, let me know and we'll be happy to assist further 😄
Ali
- tracymckirganNew Contributor
OK. That worked. Thanks. Is there some documentation with detailed instructions for using 1password somewhere? The youtube videos I've seen often assume the user has more technical knowledge than I apparently have.
- DenalBSuper Contributor
Hi tracymckirgan !
As I can see on your screenshot, that you are in the desktop app. But you have to go to the website https://my.1password.com (or .ca or .eu) and log in. There you should be able to get to your profile page. Could you try it, please?