Forum Discussion

Former Member's avatar
Former Member
4 years ago

Can't find where to try to unlock again using Face ID after a few failed attempts

After a few failed attempts to unlock 1Password using Face ID, the Face ID button is disappeared and I can't find where to go on with Face ID. The only way is terminate 1Password and relaunch.
Do you have any ideas?

1Password Version: v8.8.0 build 80800156
Extension Version: Not Provided
OS Version: iOS 15.5
Browser:_ Not Provided

ios

1 Reply

  • Former Member's avatar
    Former Member
    4 years ago

    Same. Notice it especially after I was in the app, left for a couple minutes and it locks. Occasionally I can go back and it FaceID unlocks, but often it's password or nothing unless the app is quit.