Forum Discussion

JustOnePlace's avatar
JustOnePlace
New Contributor
1 year ago

Can't get 1password to work on Android

After MS Edge just deleted all my saved passwords, I decided to go to a third party password manager (note, this is a work computer and the organization does not allow Edge to be linked to a MS accou...
android
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 year ago

Kayakj​ 

Welcome to the 1Password community! Can you try the suggestion that I posted here.

If that doesn't work then can you tell me which version of Chrome that you're using? And does filling work in other browsers like Edge or Firefox for you? Or is it not working anywhere? 

-Dave

JustOnePlace's avatar
JustOnePlace
New Contributor
1 year ago

I have finally gotten it to work on all the other android apps I have tried.  It is only Chrome that doesn't give the 1password prompt. I have switched to Edge of Android for now.   The Chrome version is 136.0.7103.87

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    11 months ago

    JustOnePlace​ 

    I'm sorry that things still aren't working. I'd like to ask you to create a diagnostics report from your Android device:

    Send a diagnostics report (Android)

    Attach the diagnostics to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/cant-get-1password-to-work-on-android/155961/replies/156183
    • Your forum username: JustOnePlace


    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave