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Forum Discussion
Anonymous
4 years agoCan't Log in After Upgrade to Version 8
I just upgraded to version 8 on my work windows 10 machine. After the upgrade, I am unable to log in. I know the credentials I am using are correct as they still work to access the website directly...
AliH1P
1Password Team
4 years agoHey @Clavius, thanks for reaching out to us. You can find a list of 1Password ports and domains here.
With that said, we've improved our network stack to support custom corporate network setups with various security protections, and these changes are available in the latest version of 1Password 8. However, it seems as if those changes did not resolve things for your current setup. As such, we will need to investigate further to work out why this could be.
Could you send us an email addressed to support+windows@1Password.com and include:
- A link to this thread: https://1password.community/discussion/128174/cant-log-in-after-upgrade-to-version-8
- Your forum username:
Clavius
Once we get your email, we'll provide you with some steps to get logs from your system that will help our team investigate the issue. Thanks!
Ali