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DHopSP's avatar
DHopSP
New Contributor
7 months ago

Can't log in

Whole company cannot log in using SSO or direct access.  DownDetector and status page not showing any issues but been like this for a while now

3 Replies

  • DHopSP's avatar
    DHopSP
    New Contributor

    Working again now but was down for nearly an hour.  A reason would be helpful

    • 1P_SimonH's avatar
      1P_SimonH
      Icon for Community Manager rankCommunity Manager

      Hi DHopSP,

      I apologize for the trouble. Let me look into this and I'll share what I learn.

      • 1P_SimonH's avatar
        1P_SimonH
        Icon for Community Manager rankCommunity Manager

        Hi again DHopSP,

        I see you one of my colleagues is working on a more detailed response to you via email. They'll follow up with you soon. Thank you!