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Forum Discussion
Carroll
5 years agoOccasional Contributor
Can't login to app with fingerprint but can login to mini
I can't login to 1P app with my fingerprint on my 16" MacBook Pro, but I can login to the mini with my fingerprint. Is there a fix to this?
1Password Version: 7.8.6 (70806001) Extension Version...
1P_Tommy
Moderator
5 years agoI'd like to ask you to create a diagnostics report from your device:
Sending Diagnostics Reports
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
- A link to this thread:
https://1password.community/discussion/122271/cant-login-to-app-with-fingerprint-but-can-login-to-mini#latest
Your forum username:
Carroll
Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!