Forum Discussion

YellowVista's avatar
YellowVista
Frequent Contributor
2 years ago

Can't Login via 1Password 8 on iPhone after 1Password Maintenance on 2023-04-27

I'm currently unable to login to my 1Password account using 1Password 8.10.4 on my iPhone (running iOS 16.4.1). It was working fine yesterday until the 1Password maintenance. I tried using it during...
ios
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi there YellowVista

This doesn't sound right, so I'd like to ask you to create a diagnostics report from your iPhone where you're having trouble:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

⚠️ Don't post your diagnostics report here.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

— Grey