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Iwouldrathernot's avatar
Iwouldrathernot
Occasional Contributor
3 years ago

CAN'T MIGRATE can't reinistall can't getge response from support

CAN'T MIGRATE can't reinistall can't get response from support SUPPORT @AGILEBITS.COM I get cant install 1PW 7 since 8 is installed what does this do to my data? can I still access 8 this...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Thanks for providing that support ticket number, Iwouldrathernot.

I've had a look and see it is with correct team. As mentioned we've been experiencing a higher than normal volume of tickets. Follow up requests can reset the place queue, however the support teams are working to respond to the oldest tickets without a response. I'm sorry for any additional delays you're experiencing.

To keep things tidy, could you continue to follow up via email? I've also noticed a few other threads from you here in the forum. I'll close these threads as duplicates, linking back here. Thanks!

ref: RCX-74949-486