Forum Discussion

LarryMcJ's avatar
LarryMcJ
Super Contributor
2 years ago

Can't save a passkey: "All vaults are disabled"

I currently have 15 passkeys in 1Password and they work fine. In trying to add two additional passkeys for Google accounts, I'm presented with the following. Why would my vaults be disabled, and how ...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello LarryMcJ! 👋

I'm sorry that you ran into issues when saving a passkey. The "All vaults are disabled" message will usually appear if all of your vaults are turned off. If you see the message again then try the following:

  1. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  2. Click Accounts & vaults.
  3. Make sure that the appropriate vaults are turned on.

If you see the issue again and the above doesn't work then let me know and I can investigate further to see why the message might be appearing for you.

-Dave