Forum Discussion

LarryMcJ's avatar
LarryMcJ
Super Contributor
2 years ago

Can't save a passkey: "All vaults are disabled"

I currently have 15 passkeys in 1Password and they work fine. In trying to add two additional passkeys for Google accounts, I'm presented with the following. Why would my vaults be disabled, and how ...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

LarryMcJ

Thank you for the reply. If you had at least one vault enabled then it sounds like you might have run into a different issue. If you do see the message again then I'd like to ask you to create a diagnostics report from 1Password in your browser:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave