Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
elij
3 years agoNew Contributor
Can't scroll left column in Safari extension ?
When trying to scroll the left panel in the extension popup (eg. Favorites or All Items) the scroll keeps jumping back to the top.
1Password Version: 8.10.15 (81015001)
Extension Version: 2.15.0
OS Version: macos 13.5.2
Browser: Safari
21 Replies
- 1P_Tommy
Moderator
I'm glad to hear things headed in the right direction.
- Former Member
Well done chaps. The scrolling issue is fixed in the latest 1Password for Safari update. And thank heavens for that as the extension was for me basically unusable and had me contemplating whether to stick with the app.
- 1P_Tommy
Moderator
All proposed fixes proceed through the beta phase before being released. Hang in there. Hopefully, you'll not need to wait much longer. The beta is the best option if you prefer not to wait.
Thanks folks, I've added your reports.
- Former Member
Same issue for me.
- oshloelNew Contributor
If this issue is fixed in 2.16 beta, the devs must know how to fix it; so help me understand why it is "still open and under investigation"? Why not release a fix to 2.15.x? What's the delay? Are you guys just biding time until 2.16 moves out of beta?
BTW add myself and my wife to the issue list
- Former Member
I don't want to seem impatient but I think a fix for this issue needs a little more priority than the suggestions posted above. For me the inability to scroll makes the Safari extension unusable. Yes, doing a search in the extension works but that surely defeats its purpose. Yes, opening and filling from the app itself also works. I'm not a big fan of betas and I'm not going to try installing one to see if that works!
- 1P_Dave
Moderator
Thank you for the report. The issue is still open and under investigation on our end. We'll update this thread when a fix is rolled out or if more information is needed. 🙂
-Dave
- forrestsNew Contributor
Just updated to MacOS 12.7, Safari 16.6.1, and using 1Password extension 2.15.1 still. The scroll of the items in the window still doesn't work. Just an interim report.
- 1P_Tommy
Moderator
Thanks for the report @daylight54 I've add it to our tracker.
- Former Member
Add another user