Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

Can't sign in on iOS app - "We weren't able to sign in to your account. Maybe there's a typo?" error

Hi guys. Have exactly same issue with 1password iOS app as described https://1password.community/discussion/140563/cant-connect-iphone-to-new-account (thread is closed, can't reply there) or https...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@passitcon

Welcome to the 1Password community! 👋

The error message that the original poster reported could be caused by a variety of authentication issues. In order to narrow down the cause of the problem, contacting our support team is the best option since they have access to account information (and can request further logs if needed) that I don't have here on the forums since this is a public place.

-Dave