Forum Discussion

zerolight's avatar
zerolight
New Contributor
2 years ago

Can't Unlock With Apple Watch

I've been using 1Password for years, unlocking with Apple Watch, largely without issue. There was one occasion when I needed to disable and renable Apple Watch unlock in Mac System settings, but in t...
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1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello, illah. Thank you for writing in. I am sorry about the problem you are running into with unlocking 1Password with your Apple Watch.

So that the team can take a closer look at the issue you are experiencing, I would like to request that you send us a diagnostics report to mailto:support+forum@1Password.com.

With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/comment/713589/#Comment_713589
  • Your forum username: illah
  • A diagnostics report: https://support.1password.com/diagnostics/?mac

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

Thank you!

-Evon