Forum Discussion

zerolight's avatar
zerolight
New Contributor
2 years ago

Can't Unlock With Apple Watch

I've been using 1Password for years, unlocking with Apple Watch, largely without issue. There was one occasion when I needed to disable and renable Apple Watch unlock in Mac System settings, but in t...
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AeroJoe's avatar
AeroJoe
New Contributor
2 years ago

Unfortunately, after the latest update (1Password for Mac 8.10.36 (81036049)), unlock with Apple Watch stopped functioning for me. This occurred immediately after the 1P update. The 1P Unlock screen (browser and app) shows the following info/error:

You need to enter your account password before you can use Apple Watch unlock.

I've entered the 1P password numerous times and the error is always the same when attempting to unlock.

I've taken the steps 1P_Dave provided above (twice), however the issue persists.

Additional details:

  • Intel iMac running MacOS Ventura 13.6.7 (22G720)
  • iMac unlocks successfully with the Apple Watch

Appreciate any help!