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Forum Discussion
Categories not always loading on iPad
On my iPad Pro when I select all items they load fine but, go into categories and logins load ok but credit cards, ID and secure notes often stick. I get a spinning wheel which can last for ages and ...
1P_Dave
Moderator
Moderator@ISByrne27
Thank you for the reply. If you're willing to send one in, a diagnostics report from your device would help our developers investigate further:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/138929/categories-not-always-loading-on-ipad
- Your forum username:
ISByrne27 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
