Forum Discussion

heylmg's avatar
heylmg
New Contributor
5 years ago

change vault password

i just started using 1PW last week and didn't recognize there was a difference between the pc app vault and the account. I would like to change the vault password to match the account password (won't...
windows
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
5 years ago

Hi heylmg:

Thanks for the specifics there. Since it sounds like we'll need to take a closer look at what's going on with your specific setup, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!