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Former Member's avatar
Former Member
3 years ago

changed password not stored

Hi. I changed a password on an internal company site with Safari. 1Password filled in the old password and provided a newly generated password. It didn't opened the dialogue for changing the entry ...
browser extension
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi there @verboese

You found it! We also have an article on the 1Password Support website for just such an occasion:

☞ If you used the password generator and can't find the password to sign in

In terms of why 1Password didn't prompt to save the entry, it's hard to say without some more troubleshooting, but you can always right-click the 1Password icon in the browser toolbar and click Save Login to trigger that manually.

Let us know if you need anything. :)

— Grey