Forum Discussion

sdades's avatar
sdades
Occasional Contributor
4 years ago

Changed passwords dont update elsewhere

Hi, I I make a password change in 1password on my Mac, it propagates to my iPad and iPhone but when I do the auto fill - either on the iPad or iPhone it has the old password. If I copy from the 1pass...
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Former Member's avatar
Former Member
4 years ago

Thanks for those details sdades. Are you able to create a test login so that we can investigate this further? Please create it via the 1Password desktop app, and look for it via the extension. If it's there, please make a change to the item via the app and then check on it in the extension. Finally, please sign in to 1Password.com to see if the item has been updated.

I'd like to see if the issue is specific to the extension or if it also affects your account on 1Password.com. If the changes also do not show up in your account on 1Password.com, then we'd have to take another approach in investigating things.