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Its been sorted thank you very much as it happens it was a (zero) 0 as stated) what was happening was my wifes email ended with the number 50 but the 0 (zero) when typed into 1 password kept coming up and tyhe zero had a slash through it, which was not a correct representation of the email address, so it would not save nothing. Its been sorted now, I,ve reverted backto being Singular user. Had help from 1 password support very nice helpful understanding people. There was no issue with the laptop, everywhere else when "50"was typed that is exactly what came up, the zero with a slash in it only happened on the 1password site, but as I say all sorted now. Thank you for your response.