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Forum Discussion
ncoling
2 years agoNew Contributor
[chase.com] - Filling isn't working
I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no re...
kcollett
2 years agoNew Contributor
Just today, the extension for Edge stopped working for a Chase login that I use almost every day. More specifically, the little widget that is normally displayed in the password field is simply missing. Moreover, when I click on the 1Password icon in the extension, the correct site is shown, but clicking on Autofill has no effect. I tried reinstalling the extension, restarting the browser, and restarting 1Password, but none of this helped.
I tried the same login with Safari using Keychain, and that allowed me to fill in the login/password. In addition, I tried turning off the extension in Edge and turning on the built in Edge functionality for filling in passwords, and that also worked.
I also tried using Chrome instead of Edge, and the behavior there was the same as Edge (no widget in login field, clicking on AutoFill has no effect).
At this point, I'm wondering if Chase has some JavaScript that is getting in the way of the extension.
1Password Version: 1Password for Mac 8.10.32 (81032050)
Extension Version: 2.23.3
OS Version: 14.5 (23F79)
Browser: Edge