[chase.com] - Filling isn't working

Yesterday, I got a 1Password alert saying my installation (8.10.33, Safari, macOS 14.5) was corrupted and I should reinstall it, but I ignored the advice.

This morning when I had the Autofill problem with Chase that others in this thread have reported, I downloaded and reinstalled 1Password.

Autofill still wasn't working, so I manually filled in my Chase username, clicked "Forgot password," chose a new password and updated my 1Password Chase login item, which fixed things.

Yesterday, I got a 1Password alert saying my installation (8.10.33, Safari, macOS 14.5) was corrupted but ignored it.

This morning when I had the same problem logging into Chase that others have reported, I downloaded and reinstalled 1Password. Autofill still wasn't working, so I manually filled in my Chase username, clicked "Forgot password" and updated my 1Password Chase login item with the new password, which fixed things.

EDIT: I just realized this discussion is in "Beta & Prereleases," but I am using a production version.

I just tried the full screen approach, and for some reason I'm unable to see the page that is shown in your first screenshot; I still the login popup. (I'm using Edge on MacOS, FWIW.)

Additional data point: if I go to http://www.chase.com with the browser window full-screen, it presents a username and password field. 1Password can still autofill into this field across all major browsers--Brave (my primary), Chrome, Edge, Firefox.

My bookmark is set to a Chase login page located at https://secure.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index. You can also reach this page by clicking the Sign in button at http://www.chase.com without entering credentials. If you visit http://www.chase.com in a browser window sized somewhat smaller, the username and password field goes away, and you can only click the Sign in button to reach this link at secure.chase.com. I experience the failed autofill behavior on the login page located at the secure.chase.com link, across all browsers.

Same issue and "Chase.com" also worked for me.

Same problem filling the Chase login using my MacBook Pro + Safari. Previously, the end of the "username" field would show the 1Password icon. Or I could click on the empty username field and username(s) associated with the URL would pop up. Now, nothing works. If I click on the browser bar 1P icon, the first login entries shown are the ones with chase.com as the URL - cool. But if I then select "Autofill" on one of them, nothing happens. So this is now a copy/paste situation.

1Password for Mac 8.10.32
Extension Version: 2.23.3
OS Version: Sonoma 14.5
Browser: Safari 17.5

Looks like this is being addressed in this thread.

Hey everyone! 👋

I've done some testing and you're right, 1Password is having a hard time detecting the fields. I have passed this on to our development team who are working to see if we can improve the behaviour in a future update.

In the meantime, I suggest either drag and dropping, or copy and pasting your credentials to the fields. I understand that this isn't ideal and I apologize for the disruption to your workflow.

-Alvin

ref: dev/core/core#2900

Login autofill no longer works on Chase website. In addition, when I try and use the website open and fill feature in 1PW it no longer works. Both worked fine until a few weeks ago. The 2FA autofill in works once past initial login. Using Chrome Version 124.0.6367.208 (Official Build) (arm64) Mac OS Ventura 13.5. 1Password for Mac 8.10.32 (81032050)

I am also experiencing this same issue with Chase. It occurs using Edge on Windows 11 Pro and on FireFox on the mac. It started for me last week on Tuesday after Microsoft monthly patches were applied to Windows 11.

Originally posted this in the betas thread, but that was a mistake, so reposting here.

The 1password extension usually shows a little icon inside an input field, allowing you to click on it to get suggested login info and prefill it. Today I noticed that it is totally broken for Chase bank's login, and virtually nowhere else. If I open the extension manually, and click 'autofill' on my chase login, it does nothing. Something is utterly broken and it's beyond unacceptable, as logging into my bank is literally one of the most frequent things I do.

What I've tried:
1. disabling and reenabling the extension
2. closing and reopening the 1password native app
3. uninstalling and reinstalling the extension

NOTHING has worked. I think this is on you. Chase likely pushed a change to their webforms that prevents 1p from recognizing it.

1Password Version: 8.10.32
Extension Version: 2.23.3
OS Version: 14.4.1
Browser: Arc Browser