I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no remedy for the Mac issue this is the reason I was going to switch to NordPass but after looked at that I decided to stay with 1Password I very much would like to have this feature working does anyone have an answer to this issue ? 1Password Version: 8.10.24 Extension Version: 2.20.0 OS Version: Sonoma 14.3 Browser: Chrome

Just today, the extension for Edge stopped working for a Chase login that I use almost every day. More specifically, the little widget that is normally displayed in the password field is simply missing. Moreover, when I click on the 1Password icon in the extension, the correct site is shown, but clicking on Autofill has no effect. I tried reinstalling the extension, restarting the browser, and restarting 1Password, but none of this helped. I tried the same login with Safari using Keychain, and that allowed me to fill in the login/password. In addition, I tried turning off the extension in Edge and turning on the built in Edge functionality for filling in passwords, and that also worked. I also tried using Chrome instead of Edge, and the behavior there was the same as Edge (no widget in login field, clicking on AutoFill has no effect). At this point, I'm wondering if Chase has some JavaScript that is getting in the way of the extension. 1Password Version: 1Password for Mac 8.10.32 (81032050) Extension Version: 2.23.3 OS Version: 14.5 (23F79) Browser: Edge

I have the same issue only on Chase using Firefox on my Mac. On 1Password, open and fill doesn't work, and the widget is missing on the Chase website. Copy and paste from 1Password works, but that's not ideal.

Logged in to report the same behavior. Using Chrome on two different devices, PC and Mac

Yep. Wanted to report the same. I thought 1Password was broken. I did so much uninstalling, reinstalling, etc. Then I realized it still works everywhere else. Why would Chase do that? Using password managers helps keep accounts secure!

Can confirm both that Chase is broken and most other sites aren't. The University of Kentucky Federal Credit Union site also no longer works. 1Password was updated just before I attempted to log in, so there may be an inadvertent code incompatibility. I'm going to report to 1Password to see if they can investigate further and if anyone has any other sites that likewise no longer work, I'd recommend you do so for those as well.

[chase.com] - Filling isn't working

77 Replies

gbd2
New Contributor
2 years ago
For me I am able to work around by using the chase home page login. Looks like:
rchase
New Contributor
2 years ago
Same issue
SDVDB
New Contributor
2 years ago
Same for my users.
DryPenguin
New Contributor
2 years ago
Having the same issue on all the non https://www.chase.com/ sites. Fix please.
boxtop217
New Contributor
2 years ago
Confirmed it does work with https://www.chase.com/. Does not work with any of the other chase URLs.
boxtop217
New Contributor
2 years ago
Not changing browsers, they'll fix it.
DavidB
Dedicated Contributor
2 years ago
boxtop217, Do you have the same problem with Safari? (I only saw Edge and Chrome mentioned in your first post.)
boxtop217
New Contributor
2 years ago
Yea, same but thanks. They'll fix it eventually.
DavidB
Dedicated Contributor
2 years ago
boxtop217, I know you may have already done this, but have you tried restarting your computer? (Sorry if I didn't see that mentioned above as part of the suggested fixes.)

UPDATE: My solution only works for me with Safari, not with Firefox, Chrome or Edge.
boxtop217
New Contributor
2 years ago
DavidB unfortunately that didn't work for me. Still no autofill or 1pw prompts where they should be. Chase made some change that's blocking the extension from working.

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[chase.com] - Filling isn't working

77 Replies

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