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Forum Discussion
ncoling
2 years agoNew Contributor
[chase.com] - Filling isn't working
I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no remedy for the Mac issue this is the reason I was going to switch to NordPass but after looked at that I decided to stay with 1Password I very much would like to have this feature working does anyone have an answer to this issue ?
1Password Version: 8.10.24
Extension Version: 2.20.0
OS Version: Sonoma 14.3
Browser: Chrome
77 Replies
- Alvin_L_1P
1Password Team
Hey everyone!
I apologize for the ongoing issue. Our team is actively working on a fix which should be released in the near future.
There is an issue on https://secure.chase.com where 1Password in the browser is having trouble auto-filling properly. In the meantime, you should be able to autofill your logins If you navigate directly to https://www.chase.com/
-Alvin
- jbrackNew Contributor
same
- SDVDBNew Contributor
Following up on this request as it's still happening for my users.
- wavesoundDedicated Contributor
Having the same issue with chase.com as well.
- willashley23New Contributor
Any updates here Alvin_L_1P ? It's still happening for me.
- skyisthelimitOccasional Contributor
I've been having problems with chase.com since forever. I am talking years. Using Safari on MacOS. It manifests in several ways: at times it doesn't recognize that I am on chase.com (I don't have a favorite) so nothing is offered; at times it recognizes it's chase yet when I click on the dropdown to auto-fill nothing happens; and at times it would only fill in either the username or the password only. It never works properly on first run. 9/10 times, it works properly after a refresh.
- kcollettNew Contributor
Just a note that I've just tried logging in on the top-level page, and I was able to use 1Password successfully. (I wonder if it's because the login fields aren't rendered in a popup.)
- plmorgan66New Contributor
Updating all of my bookmarks to "https://www.chase.com" works for me, as posted by Mike42. I see a few people are reporting that does not work for them. Suggestions, click into the address bar to see if Safari is simply hiding the full URL and you are not in fact at the root of the domain.
- 1P_Evon
1Password Team
Hello everyone! Thank you for reaching out. I've added your reports to the internal work item open for the issue. I apologize for the inconvenience.
-Evon
ref: dev/core/core#2900
- rchaseNew Contributor
Thanks for the workaround! That does work