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Forum Discussion
tomatoshoe
12 months agoNew Contributor
Chase.com not opening autofill
Chase.com is not working with autofill... This has just become a recent issue. All other sites work properly in auto filling after left-clicking. Happens on 2 different computers.
1Password Version: 8.10.44.34
Extension Version: 8.10.44.34
OS Version: Windows 11
Browser: Chrome
7 Replies
- 1P_Dave
Moderator
Hello everyone,
Thank you for your patience. Our development team has made improvements to how 1Password handles the login fields on
chase.com
. Please update to 8.10.48:If you still see the issue with 8.10.48 then let me know.
-Dave
- 1P_Evon
1Password Team
Our development team is investigating this issue. I apologize for the inconvenience that it's been causing. In the meantime, I suggest dragging and dropping the credentials from the 1Password extension pop-over into the fields.
-Evon
- CZSNew Contributor
Also experiencing this issue.
- tomatoshoeNew Contributor
The autofill button on the browser toolbar does not work...
- 1P_Evon
1Password Team
Thank you for replying. I'm sorry that didn't work for you.
Can you autofill from the 1Password extension pop-over? Navigate to Chase's website, click the 1Password icon in your browser's toolbar, and click the Autofill button on the Chase Login item.
If that doesn't work, I suggest using the https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps feature from the 1Password extension as a temporary workaround.
Let me know how that goes.
-Evon
- tomatoshoeNew Contributor
The inline menu does not work on secure.chase.com either...
- 1P_Evon
1Password Team
Hello, tomatoshoe. Thank you for reaching out.
I'm sorry about the trouble you're experiencing with 1Password. Our developers are investigating an issue where 1Password's suggestion intermittently will not appear on Chase's website. I added you as an affected user to our internal reporting.
In the meantime, does the Inline menu appear on https://secure.chase.com/ in the password field?
-Evon
ref: dev/core/core#31532